Hydro One Remote Communities Inc. skip to content
  • About 
    • Contact Us
    • Communities Served
    • Customer Advisory Board
    • E-Bulletins
    • Indigenous Logo
    • Learn about Remotes / Map
    • Newsletters 
      • Remotes Fall Connected 2025
      • Remotes Fall Connected 2024
      • Remotes Connected Fall 2023
      • Remotes Summer Connected 2022
      • Remotes Winter Connected 2021
      • Remotes Summer Connected 2021
      • Remotes Fall Winter 2020
      • Remotes Spring Connected 2020
      • Remotes Fall Connected 2019
      • Remotes Summer Connected 2018
      • Remotes Fall Connected 2017
    • NAOGUA
    • Regulatory 
      • Conditions of Service
      • OEB Rate Applications
      • OEB Scorecards
      • Major Events Reporting
      • Licences
    • Roles at Remotes
  • Customers 
    • Billing 
      • Pay my Bill
      • Understanding your Bill
      • Switch to Paperless
      • Update My Account Information
      • Collections
      • Electricity Rates
    • Service 
      • Moving?
      • Service Request
      • Locates - Call before you dig
    • Outages & Safety 
      • Reporting a Power Outage
      • Prepare for an Outage
      • Powerline Safety
    • Programs 
      • Financial Assistance
      • Energy Saving Tips & Programs
      • Appliance Rebate Program
      • Artist Project
    • Frequently Asked Questions
  • Forms
  • Communities 
    • General 
      • Communities Served
      • All About Meter Reading
      • Forestry
      • Collections
      • Supporting Local Economies
      • Protecting the Environment
      • Wataynikaneyap Project
    • Power Outages 
      • Reporting a Power Outage
      • Backup Power
    • Service 
      • New Connections
      • Service Request
      • Locates - Call before you dig
      • Streetlights
      • Electricity Rates
    • Programs 
      • Sponsorship
      • Commercial Retrofit Program
      • REINDEER Renewable Energy
      • Energy Saving Tips & Programs
      • Artist Project
    • Frequently Asked Questions
  • Youth Corner 
    • Careers
    • Learning
    • Scholarships

myAccount


Login | Register
*leaving Remotes website*
  • 680 Beaverhall Pl, Thunder Bay, ON P7E 6G9
  • Power Outages & Emergencies
    1-888-825-8707 (anytime)
  •   Customer Service Inquiries
    1-888-825-8707   M-F 8:30-3:30 ET
    remotescustomerservice@hydroone.com
  •   Billing Inquiries
    1-800-465-5085   M-F 8-4 ET
    remotesbilling@hydroone.com
  •   ᑭᐡᐱᐣ ᐊᐱᐣ ᓇᐣᑕ ᐊᑕᐁᐧᓭᐠ ᓇᐣᑕ ᑭᒋᐃᔑᓭᐠ ᐊᐦᐃᑎᕑᐅ ᐯᔑᐠ ᓄᐱᒥᐠ ᑲᐃᐧᒋᑐᐨ ᑕᔑᑫᐃᐧᐣ ᐅᒪ ᐃᔑᑭᑐᐣ 
    1-888-825-8707
  •   ᑲᑫᐧᑌᔭᐣ ᐃᐧᒋᐦᐃᐁᐧᐃᐧᐣ, ᐅᒪ ᐃᔑᑭᑐᐣ
    1-888-825-8707 ᓇᐣᑕ ᐱᐊᐱᐧᑯᐠ
    remotescustomerservice@hydroone.com
  •   ᑲᑫᐧᑌᔭᐣ ᑭᒪᓯᓇᐦᐃᑫᐃᐧᐣ, ᐅᒪ ᐃᔑᑭᑐᐣ,
    1-800-465-5085 ᓇᐣᑕ ᐱᐊᐧᐱᑯᐠ 
    remotesbilling@hydroone.com
  •   ᑭᔥᐱᓐ ᐊᑕᐌᓭᒃ ᑫᒪ ᐅᓐᒋ ᓇᓂᓴᓂᓭᒃ ᑫᑯᓐ ᐅᐦᐅᒪ ᒪᔥᑲᓯᐎᓐ ᐯᔑᒃ ᑭᐌᑎᓄᒃ ᑲᔑᐎᒋᐦᐃᑯᔭᓐ ᑭᑕᔑᑫᐎᓂᒃ ᐃᔑᑭᑐᑲᓐ 
    1-888-825-8707
  •   ᑫᒪ ᐎᒋᐦᐃᐌᐎᓐ ᓇᑕᐌᑕᒪᓐ, ᑕᑯ ᐅᔥᑭ ᒪᒋᑕᔭᓐ ᒋᓴᑲᐱᑫᐦᐃᑯᔭᓐ, ᐅᐦᐅᒪ ᐱᒋᑭᑐᓐ
    1-888-825-8707 ᑫᒪ ᐱᐗᐱᑯᒃ 
    remotescustomerservice@hydroone.com
  •   ᐎᓇᓇᑐ ᑭᑫᑕᒪᓐ ᑲᔑᒪᓯᓀᐦᐃᑫᔭᓐ, ᐅᐦᐅᒪ ᐃᔑᑭᑐᑲᓐ 
    1-800-465-5085 ᑫᒪ ᐱᐗᐱᑯᒃ 
    remotesbilling@hydroone.com
© 2026 Hydro One Remote Communities Inc.,   All rights reserved.
Privacy & Cookies | Terms of Use | Accessibility
This website contains .PDF files. Can't view .PDFs? Download Adobe Acrobat Reader for free.


Sencia Logo, Thunder Bay Web Design