Contact Us

Power Outage or Emergencies

In case of a power outage or an emergency in a Hydro One Remotes Served Community please call 1-888-825-8707 (anytime)

For Service questions, including new connections, please call 1-888-825-8707 | M-F 8:30-3:30 ET or email remotescustomerservice@hydroone.com

For Billing questions, please call 1-800-465-5085 | M-F 9-4 ET or email remotesbilling@hydroone.com

(for non-urgent inquiries only. For power outages/emergencies, please call the number listed above)

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