Connection Costs
Planning a new build in a Hydro One Remotes served community & wondering about costs?
Layouts
When planning your construction, contact our Customer Service representatives to help you plan (1-888-825-8707, email RemotesCustomerService@hydroone.com). We can offer advice about location, capacity, and other information that may help you save money.
- A design site visit will be scheduled for a fee, and a design technician will visit your site.
- After the visit, we will send you some documents including a copy of the design and the Construction Agreement & Invoice.


New Connections
Some facts about Connection Costs:
- In Ontario, customers pay to connect to their electrical distribution systems (the poles and wires providing power in the community).
- In the communities that Hydro One Remotes serves, usually the Band requests and pays for new connections.
- Hydro One Remotes does not make a profit on new connections: we charge actual costs $ and try to save the band money by combining new connections with other work in the community.
Calculating Connection Costs:
- Sometimes customer connections can be relatively simple and inexpensive if all that is required is a meter and wire.
- Some connections are costly, if more poles are needed, or if transformers are added or replaced.
- Labour costs, equipment needed, service size, heating type and number of trips to the community are factors that affect the cost of connection.
Other Considerations:
- Can the work be completed while we are already in your community on other business?
- Can we complete the work while en-route to another community during the “fly-by”?
- Is the new connection near existing poles?
- Shipping costs of larger materials.
- The season: costs can be 25%-50% higher if work is done during winter months.
- Other issues such as bedrock complications, contractor delays, and other factors.

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